Lead Pre Sales Consultant
Contact info
| Type | Permanent |
|---|---|
| Salary | Negotiable |
| Contact Name | Greig Cunningham |
| Contact Telephone | +65 6595 4553 |
| Reference | BITGC3867 |
| Category | ICT Roles - IT Sales/Pre Sales consultant |
| Location | Singapore |
Job info
Description
This is a truly fantastic opportunity to join a global leader of communications solutions globally. The role is involved with working very closely with the account managers, understanding customer requirements and then delivering solutions design. This is a very customer focused role and involves presentations and negotiation.
Role/ Opportunity
- Provide presales design support for low - medium level complexity solutions for both new and existing customers requiring solutions, managed networks services or IS contracts in support of sales.
- Maintain end-to-end solution integrity across the products and services sold to customer Support sales in positioning billable consulting work to customers when such services will facilitate progression towards or closure of solutions, large networks, or IS contracts
- Maintain a thorough understanding of the external tools that are required in conjunction with internal tools, systems and processes in order to develop quality / approved technical proposals to customers.
- Maintain a high degree of technical knowledge of all products, services and solutions sets Contribution to the Knowledge Management - Bid Management based on specific skills and project assignment work activity could be focused at the regional, territory or local level Secure as required additional resources to accommodate specific customer requirements in accordance with established processes and policies
- Ability to interface with customers as required in support of internal sales, operational personnel, or established third party relationships Expected to act in a coaching role and provide support to less experiences team members
Skills/ Experience
- A relevant degree with minimum of 7 to 10 years related work experience in customer facing organizations within the telecom or IT industry.)
- Cisco Certified - CCIE preferred but not mandatory
- Ability to engage and partner with customer at a detailed technical level deliver solutions which provide high value throughout the full life cycle of the contract deliver high value, billable consulting services as appropriate identify and develop key partner and vendor relationships as required to deliver fully integrated solutions
- Good knowledge in network systems, communications interfaces protocols, circuits, hardware and diagnostic tools.
- Experience in deploying call centre solutions and telephony (Cisco, Alcatel and Avaya) will be an advantage.
- Good experience on deploying Convergence (VOIP) and gatekeeper technology.
- Experience on deploying security solutions will be an advantage.
- Strong technical knowledge in FR, IP and ATM technology
- Strong communication skills in English and local language
- Strong customer service attitude
- Strong presentation skills Results oriented
- Excellent diagnostics skills and good ability to resolve problems quickly
- Willing to travel in Asia Pacific region on short notice
- People management skills Good conflict management and negotiation skills
Berkley Group is a specialist search consultancy sourcing professionals for organizations throughout Asia, Europe and Australia; for more information go to www.berkley.com.sg
If you would like to discuss this opportunity further or to discuss your career options in confidence, please telephone Greig Cunningham on +65 6595 4555 or send your CV to IT@berkley.com.sg
Tel: +353 1 8724666
Email: 